Barcelona (Barcelona)
Empresa: Computacenter
Descripción: An exciting new opportunity has arisen for a Service Desk Team Leader to work within our Barcelona office. As a Service Desk Team Leader, you will be responsible to lead, develop, manage and ...
Requisitos: - Similar experience in a call-center experience is MANDATORY - FLUENT level of French and HIGH level of English - Demonstrable experience in customer facing role - Excellent individual / interpersonal management skills - Understanding of resource and SLA management - Ability to plan, organise and fully utilise internal and external resources. - Influencing and negotiation skills. - Ability to maintain operational effectiveness in pressurised environment. - Flexible and adaptable to change
Contrato: Indefinido
Jornada: Completa
26-01-2015
Vull saber-ne més
Empresa: Computacenter
Descripción: An exciting new opportunity has arisen for a Service Desk Team Leader to work within our Barcelona office. As a Service Desk Team Leader, you will be responsible to lead, develop, manage and ...
Requisitos: - Similar experience in a call-center experience is MANDATORY - FLUENT level of French and HIGH level of English - Demonstrable experience in customer facing role - Excellent individual / interpersonal management skills - Understanding of resource and SLA management - Ability to plan, organise and fully utilise internal and external resources. - Influencing and negotiation skills. - Ability to maintain operational effectiveness in pressurised environment. - Flexible and adaptable to change
Contrato: Indefinido
Jornada: Completa
26-01-2015
Vull saber-ne més