Barcelona (Barcelona) (Barcelona)
Empresa:
Cpl recruitmentDescripción: ROLE OVERVIEW: ?We have new positions available within the our client new Customer Care Centre in Barcelona. ?You will be part of a dynamic team providing technical assistance to customers ...
Requisitos: Requirements ?It is required experience in IP or voice networks or equivalent experience and training relevant to a First Level Technician. ?Fluent in English (written and spoken), second European language mandatory. (French, German, Italian, Dutch, Nordic) ?Able to work well under pressure and meet tight deadlines ?Demonstrate a flexible approach, and an ability to operate effectively, when faced with uncertainty and change; be able to function effectively in a highly complex matrix organisation ?Demonstrate a logical/methodical approach to fault finding ?Able to demonstrate the developed skills needed to perform complex tasks, and the ability to find solutions in a timely manner. ?Strong negotiation skills / customer facing skills ?Good knowledge of how to handle Internet based applications. ?Good knowledge of MS Office products (Excel, Word, Outlook) Previous experience within a Telco / IT Helpdesk.
Contrato: Indefinido
Jornada: Completa
07-05-2013
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