Keysight Collector France
BARCELONA (BARCELONA)
: Agilent
: Are you results oriented with strong finance and customer contact skills? If yes, then you should apply for this post as French Collector in our Global Credit and Collections team based in the WTC in the centre of Barcelona.
In this dynamic and proactive role as a collector, you will take care of customer relation management; investigate issues that occur after sales and clarifying mismatching payments with customers, accounting and business. It is important to maintain customer accounts and good documentation and to follow-up rigorously on payment reminders. Communication with our customers will happen mostly via telephone, email, and letters.
Your key objective will be to reduce the number of days our invoices are unpaid (days sales outstanding) and maintain the quality of the aging of invoices. As such, you will be driven to achieve a low percentage of overdue invoices in your client portfolio, the level of on-account payments, collections percentage, as well as asserting your influence on client payment behavior and while ensuring compliance with Agilent Policies, Guidelines, Business Conducts
This is a critical job to the organization as your responsibility may cover a portfolio of $6 million in receivables, covering approximately 200 customers. The quicker we get our invoice paid the healthier the organization is. Your contribution has a direct impact on our business performance.
Qualifications:
To be successful in this job you should have a Bachelor Degree in Business Administration, Economy or similar with good Microsoft office skills especially excel.
Experience working in the French local market is preferred together with an international background. You should feel comfortable talking to customers, working in a finance environment with an emphasis on quality and innovation. You should have good problem solving and teamwork skills.
Experience in customer service is needed; any experience in credit collections is positively value
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18/05/2014
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