dimarts, 14 de gener del 2014

Technical Support Analyst Level 2 and 3

Barcelona (Barcelona)

Empresa: CPM INTERNATIONAL TELEBUSINESS

Descripción: The Role: -Primarily responsible for 2nd level IT and Telephony support with some 3rd level Server support within a 500+ user environment. -Working to accurately diagnose fault calls to enable ...

Requisitos: You will: Be proficient in both Spanish and English Be a solid self starter, with the ability to prioritize workloads Work well independently and with others in a team environment. Have a good understanding of analytical troubleshooting. Have a good understanding of enterprise grade environments. Be willing to document new processes and procedures, whilst maintaining existing documentation Have exposure to short and medium term project work. Have excellent communication and interpersonal skills Have good time-keeping and a great attention to detail. Required Technical Skills: VMware VSphere 5 Microsoft Windows Server technologies (2008/2012) Active directory and Group Policy experience. Antivirus Management (McAfee EPO preferable) MS Exchange/Outlook 2007/2010/2013 troubleshooting Windows 7 troubleshooting Basic Networking skills - TCP/IP / DNS / DHCP

Contrato: De duración determinada

Jornada: Completa



14-01-2014

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