Barcelona (Barcelona)
Empresa: Eltenedor
Descripción: Under the direction of the B2C Customer Service Manager, you will a) Manage the current B2C customer service team. Your main responsibilities are: ¡P Building, managing, encouraging and inspiring ...
Requisitos: Profile sought ?h Proven experience as a Team Lead or Supervisor in a B2C customer service organization. - WFM for his/her area & people development. - Effective Customer service management skills (communication and leadership). - Expertise in troubleshooting and analysis. - Demonstrated experience in gathering, anticipating & meeting market needs. - Experience managing non-personal social media accounts like Chat, Forums, Twitter, Facebook, YouTube, LinkedIn, Google+, and Knowledge using social media analytics tools would be a plus - He/she will bring a rare combination of technical knowledge, creativity & business acumen. - Experience handling se
Contrato: Indefinido
Jornada: Completa
11-11-2014
Vull saber-ne més
Empresa: Eltenedor
Descripción: Under the direction of the B2C Customer Service Manager, you will a) Manage the current B2C customer service team. Your main responsibilities are: ¡P Building, managing, encouraging and inspiring ...
Requisitos: Profile sought ?h Proven experience as a Team Lead or Supervisor in a B2C customer service organization. - WFM for his/her area & people development. - Effective Customer service management skills (communication and leadership). - Expertise in troubleshooting and analysis. - Demonstrated experience in gathering, anticipating & meeting market needs. - Experience managing non-personal social media accounts like Chat, Forums, Twitter, Facebook, YouTube, LinkedIn, Google+, and Knowledge using social media analytics tools would be a plus - He/she will bring a rare combination of technical knowledge, creativity & business acumen. - Experience handling se
Contrato: Indefinido
Jornada: Completa
11-11-2014
Vull saber-ne més