Barcelona (Barcelona)
Empresa: Factiva Business Information S.L
Descripción: Customer Service Executive - German Language - Barcelona ·Do you have a can do attitude? ·Are you fluent in both written and verbal German ·Passionate about customer service? ·Want to kick-start ...
Requisitos: What do you need from me? ·Proven experience in providing a telephone and e-mail based support involving complex products. ·Fluency in both written and verbal German and English. Fluency in additional languages is a plus. ·Excellent verbal and written skills with the ability to establish trust, reliability and expertise over the phone and in written communication. ·Ability to assimilate complex product knowledge and identify appropriate solutions. ·A good technical aptitude and previous experience supporting Windows and Web applications in a web driven environment. ·Knowledge of online business information, financial and corporate markets including experience in the research field and information professional environment. ·A university degree is desirable. ·A proven commitment to customer satisfaction with a resilience to maintain positive attitude in an often busy and intense environment.
Contrato: Indefinido
Jornada: Completa
05-08-2014
Vull saber-ne més
Empresa: Factiva Business Information S.L
Descripción: Customer Service Executive - German Language - Barcelona ·Do you have a can do attitude? ·Are you fluent in both written and verbal German ·Passionate about customer service? ·Want to kick-start ...
Requisitos: What do you need from me? ·Proven experience in providing a telephone and e-mail based support involving complex products. ·Fluency in both written and verbal German and English. Fluency in additional languages is a plus. ·Excellent verbal and written skills with the ability to establish trust, reliability and expertise over the phone and in written communication. ·Ability to assimilate complex product knowledge and identify appropriate solutions. ·A good technical aptitude and previous experience supporting Windows and Web applications in a web driven environment. ·Knowledge of online business information, financial and corporate markets including experience in the research field and information professional environment. ·A university degree is desirable. ·A proven commitment to customer satisfaction with a resilience to maintain positive attitude in an often busy and intense environment.
Contrato: Indefinido
Jornada: Completa
05-08-2014
Vull saber-ne més