Barcelona (Barcelona)
Empresa: Factiva Business Information S.L
Descripción: Media Research Specialist - Customer Service - German Language - Barcelona ·Do you have a can do attitude? ·Are you experienced in utilising research tools, Boolean searches, queries etc? ·Pride ...
Requisitos: What do you need from me? ·Strong research skills using Boolean connectors, proximity connectors and taxonomy for the creation of queries. ·Fluency in both written and verbal English and German are essential with one other European language being desirable. ·Ability to analyse and understand customer requests/issues, conduct appropriate research and solve issues correctly in a timely manner. ·Proven ability to provide excellent customer service all at times and in all forms of communication with the ability to listen, empathize, and effectively handle challenging customers in a professional manner. ·Outstanding interpersonal skills, maintaining the highest service delivery ·Ability to keep ahead of trends ·Technical aptitude with previous experience supporting applications in a web environment. ·Understanding of customer needs and ability to suggest Dow Jones products and services to existing as well as potential customers. ·Team player
Contrato: Indefinido
Jornada: Completa
17-07-2014
Vull saber-ne més
Empresa: Factiva Business Information S.L
Descripción: Media Research Specialist - Customer Service - German Language - Barcelona ·Do you have a can do attitude? ·Are you experienced in utilising research tools, Boolean searches, queries etc? ·Pride ...
Requisitos: What do you need from me? ·Strong research skills using Boolean connectors, proximity connectors and taxonomy for the creation of queries. ·Fluency in both written and verbal English and German are essential with one other European language being desirable. ·Ability to analyse and understand customer requests/issues, conduct appropriate research and solve issues correctly in a timely manner. ·Proven ability to provide excellent customer service all at times and in all forms of communication with the ability to listen, empathize, and effectively handle challenging customers in a professional manner. ·Outstanding interpersonal skills, maintaining the highest service delivery ·Ability to keep ahead of trends ·Technical aptitude with previous experience supporting applications in a web environment. ·Understanding of customer needs and ability to suggest Dow Jones products and services to existing as well as potential customers. ·Team player
Contrato: Indefinido
Jornada: Completa
17-07-2014
Vull saber-ne més