Barcelona (Barcelona)
Empresa: Attittud
Descripción: The primary function of the Technical Analyst is to provide general first level analysis, fault isolation and fault resolution for customer reported incidents and enquiries. This is provided for ...
Requisitos: ? Previous experience within a Telco / IT Helpdesk environment would be ideal ? Experience of working within a team environment, with full responsibility for fault resolution. To include taking ownership, coordinating with internal and external teams and managing through to a satisfactory conclusion ? Experience of working within a Technical role, in a networking environment, completing first level analysis and fault isolation ? Able to demonstrate a general level of capability to resolve incidents and enquiries, from a first level perspective, for all product groups ? Able to provide training and coaching to new starters and less experienced team members and/or peers Skills/Qualifications: ? Either an industry recognised qualification in transmission, IP or voice networks or equivalent experience and training relevant to a First Level Technician. ? Fluent in English and other language (german/french/dutch/italian/swiss)
Contrato: Indefinido
Jornada: Completa
Salario: 24000€ Bruto/año
29-07-2013
Vull saber-ne més
Empresa: Attittud
Descripción: The primary function of the Technical Analyst is to provide general first level analysis, fault isolation and fault resolution for customer reported incidents and enquiries. This is provided for ...
Requisitos: ? Previous experience within a Telco / IT Helpdesk environment would be ideal ? Experience of working within a team environment, with full responsibility for fault resolution. To include taking ownership, coordinating with internal and external teams and managing through to a satisfactory conclusion ? Experience of working within a Technical role, in a networking environment, completing first level analysis and fault isolation ? Able to demonstrate a general level of capability to resolve incidents and enquiries, from a first level perspective, for all product groups ? Able to provide training and coaching to new starters and less experienced team members and/or peers Skills/Qualifications: ? Either an industry recognised qualification in transmission, IP or voice networks or equivalent experience and training relevant to a First Level Technician. ? Fluent in English and other language (german/french/dutch/italian/swiss)
Contrato: Indefinido
Jornada: Completa
Salario: 24000€ Bruto/año
29-07-2013
Vull saber-ne més